Advanced Workflow Automation Consulting Services

Intelligent Infrastructure
for the Real World

AWACS.AI architects AI-powered cloud systems for enterprises that can't afford downtime. 20+ years from mission-critical 911 dispatch to global AI automation and productized consulting services.

"I think in architecture. Build with Atomic Legos, test each piece, and stack to a production solution."

Dustin Winkler, Principal Consultant at AWACS.AI
Experience includes
Align Technology TierPoint Blue Notebook Solutions Raleigh/Wake County 911

What I Deliver

Focused expertise where AI, automation, and enterprise infrastructure intersect.

01

AI & Automation Architecture

Design and build AI-powered observability platforms, intelligent workflow automation, and LLM-integrated systems on Azure. From concept through production deployment.

  • Azure OpenAI integration
  • Intelligent alerting & escalation
  • Multi-agent system design
02

Cloud Infrastructure & IaC

Terraform and Bicep platforms with policy enforcement, CI/CD pipelines, and deployment wizards. Infrastructure that deploys itself correctly, every time.

  • Terraform & Bicep automation
  • Azure Verified Modules
  • OPA/Rego policy enforcement
03

Data Protection & Observability

Enterprise backup architecture, compliance-ready monitoring, and AI-powered failure analysis. Built on 15+ years of protecting mission-critical data at scale.

  • Rubrik & multi-vendor expertise
  • SOC2 / Dekra compliance
  • AI-powered failure triage

Proof of Delivery

Production systems, original IP, and enterprise solutions, each built to solve a real problem.

Live

Front9/Back9 Naming Algorithm

100% original IP: mathematical resource positioning

Independently developed naming convention solving Azure's conflicting resource constraints through mathematics, not lookup tables. Works across MSPs, enterprise, and SMBs at any scale.

Original Algorithm JavaScript Azure Static Web Apps
Active

GovCON AI Contract Intelligence

Blue Notebook Solutions, Technical Solutions Architect

Leading technical design of AI systems for federal GOVCON and regulated environments. Secure, auditable platforms with SAM.GOV integration, zero-fabrication architecture, and human-in-the-loop validation aligned with federal risk management and acquisition requirements.

Zero Fabrication SAM.GOV Multi-Agent Human-in-the-Loop
POC

Supply Chain Sentinel

AI-powered supplier risk intelligence for enterprise RFP

Full-stack proof-of-concept with 7-stage pipeline: ERP ingestion, AI-powered supplier inference, financial impact calculations, and executive dashboards with Plotly network visualizations.

7
Pipeline Stages
12
API Endpoints
Python Flask Claude API Plotly

How I Build

01

Atomic Legos

Build testable, stackable components. Write a module for each step. Validate each one independently. When all pieces work, consolidate into production-grade modules. Ship fast without shipping broken.

02

AI-Augmented Development

I architect what gets built. AI helps implement it. This isn't prompt engineering; it's knowing what to build, how it connects, and where it breaks. The architecture is the hard part. Code is implementation detail.

03

Constraint-Driven Design

Budget limitations, vendor restrictions, compliance requirements. I turn every constraint into an architectural advantage. The Azure Automation Platform exists because Ansible Tower was too expensive. The result was better.

Where This Expertise Comes From

Every solution I architect draws from hands-on experience building, breaking, and fixing real production systems.

5+
Sr. Data Protection Engineer → Cloud & AI Infrastructure
Align Technology, Raleigh, NC
Built AI-powered Rubrik observability platform. Architected Azure automation framework. Led Rubrik deployment across 5 global sites. AI enablement speaker (200+ attendees): "Not a Developer, Not a Problem" and "Parenting Young Sheldon."
9
Storage Engineer I-III → Data Protection Architect
TierPoint, Raleigh, NC
Customer-facing technical lead, then Architecture & Engineering. Protected 1,200+ endpoints globally. Migrated 13 data centers from Veeam to Commvault. Built compliant private cloud for state agency requiring airgap separation.
7+
Senior Systems Administrator / Team Lead
Raleigh/Wake 911, Raleigh, NC
Mission-critical dispatch infrastructure for countywide police, fire, EMS. Grew from 10 physical servers to 200+ VMs. GPS-based closest-unit dispatch. Zero tolerance for downtime. This foundation shapes how I think about every system.
Networking
CCNA (2004)
Azure
Azure Fundamentals (2024)
Azure Administration (2025)
Data Protection
Rubrik Certified (2021)
Commvault Master (2018)
Data Domain / Avamar (2015)
AI Platforms
Claude Code / Opus / Sonnet
OpenAI API (GPT-4o)
Grok API
Amazon Bedrock (2025)

Thinking Out Loud

Lessons from building real systems: not theory, not hype.

AI Enablement

Not a Developer, Not a Problem

Infrastructure engineers don't need to become developers to leverage AI. The value is in knowing what to build and how systems connect. AI handles the implementation detail. Presented to 200+ attendees at Align Technology.

FinOps

The Glacier Tax

When storage tiers aren't aligned to actual access patterns, you pay a hidden tax on every byte. A deep-dive into backup storage economics and how tier misalignment silently bleeds budget at enterprise scale.

AI Strategy

Parenting Young Sheldon

AI has all the knowledge but none of the context. Like raising a gifted kid: the intelligence is there, but wisdom, judgment, and guardrails come from the architect. That's the human role in AI-augmented development.

Ready to build something intelligent?

Let's start with a conversation about your infrastructure challenges. No pitch decks, no pressure, just a direct discussion about what's possible.

Dustin Winkler Principal Consultant Raleigh-Durham, NC